Privacy Policy

Effective date: 2 September 2025

Felix Editions (“we”, “our”, “us”) operates the website https://felix-editions.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of personal information:

Account details: when you create an account, we collect your name, email address, and login information.
Order information: billing and shipping address, phone number, and products ordered.
Payment details: processed securely through our payment provider (WooCommerce Payments/Stripe). We do not store full payment card details.
Downloads: if you purchase digital products, we log the downloads for security and license control.
Technical data: IP address, browser type, and cookies necessary for the proper functioning of the store (shopping cart, login, checkout).

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide access to your downloads and purchased products.
Communicate with you about your order or account.
Comply with legal and tax obligations.
Improve the security and functionality of our website.

We do not sell your data or use it for targeted advertising.

3. Sharing Your Information

We share your information only when necessary:

Payment processing: with WooCommerce Payments/Stripe.
Shipping: with carriers such as PostNL, DHL, DPD, FedEx or UPS, depending on your location.
Service providers: hosting and IT support partners who help run our website securely.

4. How Long We Keep Your Data

Account information and order history: kept as long as your account is active, and as required by tax law (usually 7 years).
Download logs: kept to monitor license use.
Technical data (cookies, logs): stored for a limited time only.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct or update your information.
Request deletion of your account and personal data (unless we must keep it for legal reasons).
Request an export of your personal data.

6. Cookies

Our website uses only functional cookies required for:

Saving your cart contents.
Logging into your account.
Processing orders securely.

We do not use tracking or marketing cookies.

7. Security

We take appropriate measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Changes

We may update this Privacy Policy from time to time. Any changes will be published on this page with a new effective date.

9. Contact

If you have questions about this Privacy Policy or your personal data, please contact us:

Felix Editions

Email: info@felix-editions.com